You have two options:

• Retail Orders: Purchase in-stock items directly online for quick delivery.
• Bulk Orders: Submit a Request for Proposal (RFP) for customized pricing and tailored solutions.

A trade account allows individuals to place retail orders and enable businesses to submit RFPs and access exclusive pricing and offers for bulk orders.

1. Quick Access to Eco-Friendly Products: Retail buyers can easily purchase in-stock items directly from our website with minimal hassle.
2. No Minimum Order Requirements: Ideal for small businesses or individual buyers who need smaller quantities.
3. Fast Delivery: In-stock items are dispatched quickly, ensuring prompt availability for immediate needs.
4. Convenient Online Ordering: A seamless checkout process allows you to place orders anytime, anywhere.

1. Quick Access to Eco-Friendly Products: Retail buyers can easily purchase in-stock items directly from our website with minimal hassle.
2. No Minimum Order Requirements: Ideal for small businesses or individual buyers who need smaller quantities.
3. Fast Delivery: In-stock items are dispatched quickly, ensuring prompt availability for immediate needs.
4. Convenient Online Ordering: A seamless checkout process allows you to place orders anytime, anywhere.

Lead times are typically 4-6 days depending upon your location distance from our nearest warehouse.

For out-of-stock items, you can place a bulk RFP directly with our Indian factory. Minimum Order Quantities (MOQs) and terms apply, which will be discussed upon receiving your RFP.

If your order hasn’t been processed yet, you can add items. Contact us via contact form to check your order status.

If your order is short-shipped or delivered with incorrect products, contact us via contact form with your order details. Our team will promptly resolve the issue.

To initiate a return, contact us via contact form with your order details, and our team will guide you through the process.

To request samples, submit contact us form/email us with the following details:

• Business Name
• Shipping Address (street address only; no P.O. boxes)
• Contact Phone Number
• List of Requested Samples

Yes, we provide samples of our products at no charge to help you evaluate our quality. Shipping costs of samples need to be paid by clients.

Digital proofs are shared for custom-printed items at nominal cost. Molded samples are available for unique designs again at a nominal cost.

If an item is out of stock, you can place an RFP for factory-direct orders. MOQs and terms will apply and can be discussed after submitting your proposal.

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your shipment status.

Yes, competitive pricing is available for bulk orders. Submit an RFP to receive a customized quote.

Orders can be canceled before processing. Contact us via the contact form to request a cancellation.

The RFP (Request for Proposal) feature allows bulk buyers to request tailored quotes for customized or large-scale orders. Buyers can add multiple items, include customization preferences, and receive competitive, personalized quotes.

Sadho’s RFP feature enables bulk buyers to negotiate terms, customize products, and benefit from factory-direct pricing for high-volume orders, making their business more competitive.

The RFP feature is designed for businesses requiring bulk purchases or custom solutions, such as catering services, restaurants, retail chains, and other large-scale buyers.

Ensure your RFP includes: Product specifications (type, size, material); Tentative Order quantity; Customization requirements (branding, unique molds); Delivery location and timeline. Use our Submit RFP feature for faster and accurate quotes.

Submit your RFP via our website or email your requirements to xxxx. Include details such as product type, quantity, customization needs, delivery location, and timeline.

Sadho typically responds within 2-3 business days with a detailed proposal tailored to your needs.

Lead times generally range from 4-6 weeks, depending on the order size and customization requirements.

The RFP process offers:

• Tailored Solutions: Customization of products, such as private labeling and unique molds, aligned with your brand.
• Large assorted range: Sadho manufactures bagasse and procures other green disposables to offer you an assorted range in a single bulk order at competitive prices.
• Competitive Pricing: Bulk-order quotes are designed for cost-effectiveness while maintaining high quality.
• Flexible MOQs: MOQs are adapted to suit varying business sizes and needs.
• Streamlined Ordering: The RFP system simplifies bulk orders with an intuitive platform for multiple items and preferences.
• Global Reach: Supported by efficient logistics and reliable delivery networks.
• Dedicated Support: Smooth communication and order fulfillment by a committed team.

By leveraging factory-direct pricing, bulk discounts, and tailored solutions, the RFP system ensures cost-effectiveness and a competitive edge for businesses.

Yes, discounts are available for high-volume orders, offering significant cost savings for businesses.

Yes, after submitting your RFP, you’ll receive an acknowledgment, and our team will keep you updated on the progress.

Yes, Sadho provides a range of customizations, including:

• Size and shape modifications
• Logo and brand printing
• Specialized coatings or barrier layers
• Proprietary molds for unique designs

Customizations include private-label branding, unique product molds, and tailored packaging designs to meet specific business needs.

Include the following in your request: Material preference, Dimensions and specifications, Branding requirements, Estimated order volume, Reference images (if available)

Yes:

• Digital Proofs: Shared for custom-printed items at a nominal cost.
• Molded Samples: Provided for unique designs, subject to a nominal fee.

MOQs vary by product type and customization needs. Contact us for details.

Yes, for certain products like cups, you can mix up to four designs to satisfy the MOQ.

Lead times depend on the product and customization but generally range from 4-6 weeks.

Deposits cover upfront manufacturing costs for molds and custom designs.

Pricing depends on material, design complexity, and order volume. Sadho aims to offer competitive rates while ensuring quality.

Yes, all customized products maintain the same eco-friendly standards as the regular range.

Submit your request via the RFP portal or email us. Our team will guide you through the process.

Yes, Sadho supports private-label branding for bulk orders. Submit your requirements via an RFP to get started.

Yes, free storage is available for up to 1 month. For extended storage, rates can be discussed and added to the contract.

f changes are required after submission, contact us via email with the necessary updates, and we’ll adjust your RFP accordingly. Or simply create a new RFP online and submit it. Mention your comments in the new RFP about changes.

Yes, upon request, Sadho can provide a detailed breakdown of costs associated with your bulk order or customization.

Sadho ensures proactive communication about any delays and works to minimize disruptions to your supply chain.

Sadho adheres to stringent quality checks at every production stage. Our logistics network ensures efficient delivery with minimal environmental impact.

• Sadho offers global shipping for both small and bulk orders with reliable logistics solutions to ensure timely and efficient deliveries.
• Retail Orders: Fast delivery for in-stock items.
• Bulk Orders: Tailored shipping solutions via our RFP system.

Sadho ships globally, with a primary focus on Australia. For regions outside our network, deliveries can be arranged through freight forwarders.

Sadho ships globally, with a primary focus on Australia. For regions outside our network, deliveries can be arranged through freight forwarders.

• Extensive Logistics Network: Robust infrastructure ensures timely dispatch and tracking for all orders.
• Flexible Shipping Options: Shipping solutions are customized for retail and bulk orders.
• Eco-Friendly Packaging: Shipping materials align with Sadho's sustainability values.
• Expert Support: Logistics experts handle documentation, customs, and client-specific delivery needs.

Sadho’s primary manufacturing and distribution facilities are in India. Retail orders are shipped from partner warehouses globally, depending on the region.

Shipping costs are determined based on the order volume, weight, and delivery location. Detailed costs are provided during the checkout process.

Shipping costs depend on the order size and destination. Bulk buyers may qualify for discounted rates negotiated with our logistics partners.

Sadho charges actual shipping costs negotiated at competitive rates. Unlike other providers, we do not hide these costs by marking up product prices.

Sadho charges actual shipping costs negotiated at competitive rates. Unlike other providers, we do not hide these costs by marking up product prices.

Orders are processed within 1-2 business days. Delivery times vary by location. Tracking information is provided upon dispatch.

For out-of-stock items, bulk buyers can place an RFP for factory-direct orders. Terms and MOQs apply.

Yes, tracking details for retail orders are shared once shipped. For bulk orders, tracking information is provided by the shipping company.

• Sadho accepts returns only of retail orders within 30 days of receipt for unused items in their original packaging.
• Customers are responsible for return shipping costs, and refunds are issued after inspection.

We apologize for the inconvenience. Contact us using the form or email as given on the “Contact” page with photos of the damaged items, and our team will resolve the issue promptly.

Once the returned item is inspected and approved, refunds are issued to the original payment method within 5-7 business days.

Contact us immediately via contact form/email to update your shipping address before the order is dispatched.

Yes, expedited shipping options are available for retail orders. For bulk orders, delivery timelines can be customized upon request.

Sadho will proactively communicate any delays and work to resolve the issue promptly to ensure minimal inconvenience.

Yes, split shipments can be arranged for bulk orders based on client requirements. Additional shipping fees may apply.

• Retail Orders: Payments can be made online during checkout via secure payment gateways.
• RFP/Bulk Orders: Payment terms are coordinated offline after finalizing the quote and include flexible arrangements tailored to your business needs.

• Retail Orders: Full payment is required online at the time of purchase.
• Bulk Orders: The standard terms are 40% advance and balance before shipment. FOB pricing applies to bulk shipments.

Yes, a detailed sales invoice can be issued upon request before finalizing your order. Contact us through the form on our website or email us for assistance.

Yes, we provide competitive pricing and discounts for bulk orders. Submit an RFP through our website or email us to receive a tailored quote.

To set up an account, click “Open Trade Account” on our website or email us with your business details and requirements. Once approved, you’ll gain access to trade accounts for bulk purchases and RFP submissions.

Yes, retail customers can purchase directly from our website after login. Similarly creating an account for bulk orders and RFP submissions ensures customized pricing and tailored solutions.

Yes, wholesale pricing is available for large orders. Submit an RFP or contact us through the form on our website or email us for personalized quotes.

Sadho accepts all major credit/debit cards, UPI, and other secure online payment methods during checkout.

Yes, installment payment terms are available for bulk orders, typically split as 50% advance and 50% before dispatch. Custom arrangements can be discussed during the RFP process.

Yes, you will receive a payment confirmation email after your transaction is successfully processed.

For retail orders, refunds are processed based on our return policy. For bulk orders, refund terms will be discussed on a case-by-case basis.

Contact us via the form on our website or email us before the payment deadline to update your payment details.

Sadho products are biodegradable and/or compostable, providing a sustainable alternative to single-use plastics.

Sadho products meet international eco-friendly and food-grade certifications, ensuring compliance with global standards.

Composting is a natural process that turns organic waste, such as food scraps and compostable packaging, into nutrient-rich compost. This compost helps improve soil health, grow crops, and support a sustainable, circular economy.

• Home Composting: Organic waste is aerated and decomposed over weeks in backyard compost bins or piles.
• Industrial Composting: A controlled process in specialized facilities that optimizes temperature and oxygen for rapid decomposition, producing high-quality compost.

• Reduces methane emissions by diverting organic waste from landfills.
• Produces nutrient-rich compost to improve soil health.
• Supports a local circular economy by processing waste locally without exports.

Yes, most Sadho products, including our bagasse-based tableware, are backyard compostable. They decompose naturally within 12 weeks, leaving no toxic residues.

In industrial composting facilities, Sadho compostable products decompose within 12 weeks.

Yes, Sadho products are made from renewable, plant-based materials that have a lower environmental impact than conventional plastics. Even if composting isn't possible, they break down naturally over time, unlike fossil-fuel-based plastics.

Unlike plastics, Sadho’s plant-based products biodegrade in landfills, but this process may generate methane—a potent greenhouse gas. Composting remains the preferred disposal method to minimize environmental impact.

• Biodegradable: Breaks down over time but lacks specific conditions or timeframes.
• Compostable: Decomposes fully within a defined time and under specific conditions (e.g., home or industrial composting).

Clean Sadho products made from materials like paper, aluminum, and birchwood can be recycled. However, food-contaminated items should be composted.

Sadho uses sustainable materials, including bagasse (sugarcane pulp), FSC-certified paper, birchwood, bamboo, areca palm, and metals like aluminum and copper. These materials are renewable and designed for a circular economy.

Sadho’s products are plant-based, renewable, and compostable, reducing dependence on fossil fuels and helping combat plastic pollution.

Yes, all Sadho products meet food-grade standards and are free from harmful chemicals, ensuring safe use for both consumers and the planet. Certifications/test reports for bulk production batches can be provided at actual cost to the client.

Yes, Sadho products are certified for food safety, adhering to global standards. Certifications/test reports for bulk production batches can be provided at actual cost to the client.

By sourcing rapidly renewable materials, optimizing production processes, and offering compostable solutions, Sadho significantly lowers its carbon footprint compared to plastic alternatives.

Sadho combines quality, sustainability, and affordability, offering eco-friendly solutions for businesses and individuals committed to reducing their environmental impact.

Composting transforms organic matter into nutrient-rich soil. Separate compostable waste like Sadho products from non-biodegradable items and place it in a compost bin.

In industrial composting facilities, Sadho bagasse products decompose within 12 weeks. Home composting times may vary based on conditions.

While composting is the best option, Sadho's products are made from renewable materials that have a lower environmental impact than traditional plastics.

Sadho combines innovative materials with eco-friendly designs to reduce plastic waste. By partnering with us, businesses can contribute to a healthier planet while enjoying high-quality packaging solutions.

Yes, even without composting, Sadho products are made from renewable materials that have a significantly lower environmental impact than conventional plastics.

For any queries or support, email us at hq@businesspointinternational.com or reach our customer service team numbers as given on “Contact” page

Fill out the contact form on our website or submit RFP to request a quote, ask questions, or get support. Our team will respond promptly.